Returns & Exchanges

At Noor Hair, we want you to love your locks, which is why we offer a 30-day return policy on all unopened and unused hair care products and extensions. To maintain hygiene standards, items must be in their original packaging with all security seals intact.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare Your Package

  Carefully pack your unused items in their original boxes to ensure they are protected during transit to our warehouse.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.